Shipping Policy
Shipping Policy
Thank you for shopping with us at DrapeMuse! We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy for more details.
1. Shipping Locations
We currently ship to all major cities and regions within Pakistan. Unfortunately, we do not offer international shipping at this time.
2. Shipping Methods and Delivery Time
We offer a variety of shipping options, including standard and expedited delivery. Delivery times may vary based on your location:
- Standard Shipping: Typically arrives within 3-7 business days.
- Expedited Shipping: Arrives within 1-3 business days (available for select locations).
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions or holidays.
3. Shipping Charges
Shipping fees are calculated at checkout based on your location and the selected shipping method. We offer free standard shipping on orders over [insert amount] within Pakistan.
4. Order Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. Once your order is processed and shipped, you will receive an email with tracking details.
5. Tracking Your Order
Once your order has shipped, we will send you a tracking number via email or SMS. You can use this number to track your shipment on the courier's website.
6. Missing or Damaged Items
If your package is lost, delayed, or arrives damaged, please contact us within 7 days of receiving your order. We will work with the courier to resolve the issue as quickly as possible. For damaged items, please provide photographic evidence of the damage when contacting us.
7. Shipping Restrictions
Certain items may not be eligible for expedited shipping. Please check the product details for any specific shipping restrictions. We are not responsible for delays caused by courier services.
8. Changes to Shipping Information
If you need to update your shipping address or modify your order after it has been placed, please contact us immediately. Once an order has been shipped, we are unable to make changes to the shipping address.
9. Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been delivered to the shipping address provided. Please ensure the address is correct, and consider using a secure delivery location if needed.
10. Contact Us
If you have any questions or concerns about shipping, please feel free to contact our customer service team at contact@drapemuse.com.
We appreciate your business and strive to provide you with a smooth and satisfying shopping experience!